1. Veri Sorumlusu

Mentorino (mentorino.ai) platformunun veri sorumlusu Mehru Kiciman'dir. Adres: Mannheim, Almanya. Iletisim: support@mentorino.ai

2. Toplanan Veriler

Platformumuz asagidaki veri kategorilerini toplamaktadir:

• Kisisel veriler: Ad, e-posta adresi, profil fotografi (Clerk uzerinden kimlik dogrulama)
• Egitim verileri: Sinav sonuclari, calisma istatistikleri, konu tercihleri, ogrenme ilerlemesi
• Icerik verileri: Yuklenen PDF'ler, resimler, ses dosyalari ve metinler (calisma seti olusturmak icin)
• Teknik veriler: IP adresi, tarayici turu, cihaz bilgileri, cerez verileri
• Odeme verileri: Abonelik durumu ve odeme gecmisi (kredi karti bilgileri dogrudan Stripe tarafindan islenmektedir)

3. Hukuki Dayanak

Kisisel verilerinizi asagidaki hukuki dayanaklara gore isliyoruz:

• Sozlesmenin ifasi (GDPR Madde 6(1)(b)): Hizmetlerimizi sunmak icin gerekli veri isleme
• Rizaniz (GDPR Madde 6(1)(a)): Analitik cerezler ve opsiyonel veri isleme faaliyetleri
• Mesru menfaat (GDPR Madde 6(1)(f)): Platform guvenligi, hata takibi ve hizmet iyilestirme

4. KVKK Uyumu

Turkiye'deki kullanicilarimiz icin, Kisisel Verilerin Korunmasi Kanunu (KVKK) kapsamindaki haklariniz da gecerlidir. Kisisel verilerinizin islenmesine iliskin bilgi talep etme, duzeltme isteme, silme talep etme ve islemenin sinirlandirilmasini isteme haklariniz bulunmaktadir.

5. Verilerin Kullanim Amaclari

• Kisisellesirilmis calisma materyalleri olusturma (yapay zeka destekli)
• Hesap yonetimi ve kimlik dogrulama
• Abonelik ve odeme islemleri
• Performans analizi ve ogrenme takibi
• Platform guvenligi ve hata izleme
• Hizmet iyilestirme ve kullanici deneyimi gelistirme

6. Ucuncu Taraf Hizmetleri

Platformumuz asagidaki ucuncu taraf hizmet saglayicilarini kullanmaktadir:

• Clerk: Kimlik dogrulama ve kullanici yonetimi
• Convex: Veritabani ve sunucusuz altyapi (ABD'de barindirma)
• Google Gemini: Yapay zeka destekli icerik uretimi
• OpenAI: Podcast ses uretimi ve ses transkripsiyonu
• Stripe: Odeme isleme (PCI DSS uyumlu)
• Sentry: Hata izleme ve performans takibi (rizaniz ile)
• Resend: Islemsel e-posta gonderimi
• Vercel: Web sitesi barindirma

7. Cerezler

Cerez kullanimi hakkinda detayli bilgi icin Cerez Politikamizi inceleyiniz.

8. Veri Saklama Suresi

Kisisel verileriniz hesabiniz aktif oldugu surece saklanir. Hesabinizi silmeniz halinde, verileriniz 30 gun icinde kalici olarak silinir. Yasal yukumlulukler gerektirdigi durumlarda bazi veriler daha uzun sure saklanabilir.

9. Haklariniz

GDPR Madde 15-22 ve KVKK kapsaminda asagidaki haklara sahipsiniz:

• Verilerinize erisim hakki
• Verilerinizi duzeltme hakki
• Verilerinizin silinmesini talep etme hakki ("unutulma hakki")
• Veri islemesinin sinirlandirilmasini talep etme hakki
• Veri tasinabilirligi hakki
• Itiraz hakki
• Otomatik karar almaya tabi olmama hakki
• Denetim otoritesine sikayet hakki

Haklarinizi kullanmak icin support@mentorino.ai adresine e-posta gonderebilirsiniz.

10. Cocuklarin Gizliligi

Platformumuz 13 yas ve uzerindeki kullanicilar icin tasarlanmistir. 13 yasindan kucuk cocuklardan bilerek kisisel veri toplamiyoruz.

11. Veri Satisi Yasagi

Kisisel verilerinizi ucuncu taraflara satmiyoruz. CCPA (Kaliforniya Tuketici Gizlilik Yasasi) kapsaminda, verilerinizin satilmamasini talep etme hakkiniz bulunmaktadir.

12. Iletisim

Gizlilik ile ilgili sorulariniz icin:
E-posta: support@mentorino.ai
Veri Sorumlusu: Mehru Kiciman, Mannheim, Almanya

1. Data Controller

The data controller for the Mentorino (mentorino.ai) platform is Mehru Kiciman. Address: Mannheim, Germany. Contact: support@mentorino.ai

2. Data We Collect

Our platform collects the following categories of data:

• Personal data: Name, email address, profile photo (via Clerk authentication)
• Educational data: Exam results, study statistics, topic preferences, learning progress
• Content data: Uploaded PDFs, images, audio files, and text (for study set creation)
• Technical data: IP address, browser type, device information, cookie data
• Payment data: Subscription status and payment history (credit card details are processed directly by Stripe)

3. Legal Basis

We process your personal data based on the following legal grounds:

• Performance of contract (GDPR Art. 6(1)(b)): Data processing necessary to provide our services
• Your consent (GDPR Art. 6(1)(a)): Analytics cookies and optional data processing activities
• Legitimate interest (GDPR Art. 6(1)(f)): Platform security, error tracking, and service improvement

4. KVKK Compliance

For our users in Turkey, your rights under the Turkish Personal Data Protection Law (KVKK) also apply. You have the right to request information about the processing of your personal data, request correction, request deletion, and request restriction of processing.

5. How We Use Data

• Creating personalized study materials (AI-powered)
• Account management and authentication
• Subscription and payment processing
• Performance analysis and learning tracking
• Platform security and error monitoring
• Service improvement and user experience enhancement

6. Third-Party Services

Our platform uses the following third-party service providers:

• Clerk: Authentication and user management
• Convex: Database and serverless infrastructure (hosted in the US)
• Google Gemini: AI-powered content generation
• OpenAI: Podcast audio generation and audio transcription
• Stripe: Payment processing (PCI DSS compliant)
• Sentry: Error tracking and performance monitoring (with your consent)
• Resend: Transactional email delivery
• Vercel: Website hosting

7. Cookies

For detailed information about cookie usage, please review our Cookie Policy.

8. Data Retention

Your personal data is retained as long as your account is active. If you delete your account, your data will be permanently deleted within 30 days. Some data may be retained longer if required by legal obligations.

9. Your Rights

Under GDPR Articles 15-22 and KVKK, you have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
• Right not to be subject to automated decision-making
• Right to lodge a complaint with a supervisory authority

To exercise your rights, please email support@mentorino.ai.

10. Children's Privacy

Our platform is designed for users aged 13 and above. We do not knowingly collect personal data from children under 13.

11. Do Not Sell

We do not sell your personal data to third parties. Under the CCPA (California Consumer Privacy Act), you have the right to request that your data not be sold.

12. Contact

For privacy-related inquiries:
Email: support@mentorino.ai
Data Controller: Mehru Kiciman, Mannheim, Germany